Terms of Service

About these terms.

These Terms of Service ("Terms") govern your use of the engrow.ai website and any related services provided by StartupScale Limited ("Engrow", "we", "our"). By accessing the site, submitting an application, or engaging Engrow as a client, you agree to these Terms.

What we do.

Engrow provides commission-only sales-team services for online service businesses. Typical engagements cover one or more of: placement of sales representatives, training of placed and existing reps, day-to-day management of sales teams, and the deployment of proprietary AI Sales Ops tooling. The precise scope of any engagement is agreed in writing between Engrow and the client.

Applications.

Submitting an application through the website does not, by itself, create an engagement or any contractual obligation on either party. Engrow reviews applications and engages clients on a case-by-case basis. We may decline any application without giving reasons.

Engagement terms.

Where Engrow accepts an engagement, the specific terms — scope, fees, payment cadence, performance benchmarks, replacement and recruitment cover, and term length — are documented separately in an engagement agreement signed between the parties. The website Terms do not override that agreement.

Claims made on this website regarding placement timing, performance, or outcomes ("placed in 14 days", retention figures, revenue figures, and similar) describe past engagements or our standard methodology. They do not constitute a guarantee of future results for any individual client, except as expressly agreed in a signed engagement agreement.

Client obligations.

Engrow's services depend on the client maintaining sufficient lead flow into the sales pipeline — through paid acquisition, organic, or both — at a volume sufficient to fill the calendars of the placed team. If lead volume falls below the agreed level, Engrow's performance commitments are adjusted or paused accordingly. The detail is documented in each engagement agreement.

Intellectual property.

All website content — including text, design, imagery, the proprietary training system, the AI Sales Ops software layer, and all underlying methodology — is owned by or licensed to Engrow. You may not reproduce, redistribute, or build derivative offerings using our materials without prior written consent.

Where Engrow develops bespoke training plans, recordings, or sales materials during an engagement, ownership of those deliverables is set out in the engagement agreement.

Acceptable use.

Do not use the website to: send unsolicited applications on behalf of someone else, attempt to access non-public areas, probe or scan for vulnerabilities, attempt to disrupt the service, or scrape content for resale.

Privacy.

How we handle personal information is described in our Privacy Policy. By using the website you agree to that policy.

Limitation of liability.

The website is provided "as is" without warranty of any kind. To the maximum extent permitted by law, Engrow is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website. Nothing in these Terms limits liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law. Engagement-specific liability terms — including caps and indemnities — are set out in each engagement agreement.

Governing law.

These Terms are governed by the laws of England and Wales. Any dispute arising from these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes.

We may update these Terms from time to time. The "Last updated" date reflects the most recent change. Continued use of the website after a change indicates acceptance.

Contact.

Questions about these Terms: hello@engrow.ai.